This policy explains how Ellipsis Infotech ("we", "us"), the company behind ICAST ERP, handles personal information collected through this website, www.icasterp.com.

Information we collect

Information you give us. When you request a demo or contact us, we collect your name, company, phone number, email address and any message you write.
WhatsApp. If you message us on WhatsApp, we receive your phone number, profile name and the messages you send.
Technical information. Like most websites, our hosting provider records basic technical data such as IP address, browser type and pages requested, for security and to keep the site running.
Embedded videos. Videos on this site are hosted on YouTube and load only when you press play. YouTube may then set cookies under its own privacy policy.

This policy covers the website only. Production and business data inside ICAST ERP is governed by your agreement with us.

How we use it

To reply to your enquiry, arrange a demo and prepare a quotation
To provide support if you are an ICAST customer
To send product updates, only if you have agreed to receive them
To keep the website secure and working

Sharing

We do not sell or rent your personal information. We share it only with service providers who help us run the website and communicate with you (such as hosting, email and form services), and where the law requires it.

Retention

We keep enquiry details for as long as needed to respond and follow up, and then delete them, unless you become a customer or the law requires us to keep them longer.

Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections and restricted access.

Your choices and rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. You can also stop product updates at any time. Email info@ellipsisinfotech.com.

Links to other sites

This site links to Meltix, YouTube, LinkedIn and WhatsApp. Their own privacy policies apply when you use them.

Changes

We will post any changes on this page with a new "last updated" date.

Contact

Ellipsis Infotech, 403, Corporate House, Opp. Dinesh Hall, Near Income Tax Cross Roads, Navrangpura, Ahmedabad 380009, Gujarat, India. Email: info@ellipsisinfotech.com.